Questions, answered.

Every building and every problem is different, so we don't publish prices. You get a written quote before any work starts, so you know the cost up front.

If we find something unexpected once we're on site, we stop and talk with you before doing anything extra.

Businesses, schools, and churches pay one monthly price based on their users and devices, agreed in writing. It covers the help desk, monitoring, updates, backups, network management, and security basics.

Projects outside the plan, like new wiring or a camera system, are quoted separately before work starts. See Business IT for the full list.

Yes. House calls are a big part of what we do: Wi-Fi that reaches every room, security cameras, smart home setup, and computer, phone, and tablet help. See Residential.

We're based in Rossville and work across the greater Chattanooga area, including Fort Oglethorpe, Ringgold, East Ridge, Chattanooga, Signal Mountain, and surrounding North Georgia. If you're a little outside that, ask.

Within one business day of sending the quote form. If it's urgent, call or text (423) 463-6507.

Yes. PTC is local, and you deal with Cameron directly, not a call center or a ticket number.

No. The cameras we install record to a recorder at your property, and you watch from your phone. There's no cloud plan you have to keep paying for to see your own footage. See Cameras & Security.

You get an invoice when the work is done, usually right there at the end of the visit. Managed IT clients are billed their flat rate each month.

Yes. Classroom Wi-Fi, content filtering, Chromebooks, livestream connections, cameras, and documentation that survives staff and volunteer turnover. See Schools & Churches.

We use it to answer you, quote the job, and do the work. We never sell it. The privacy policy has the details.